Privacy Policy
Table of Contents
Welcome Message
Welcome to SOUNDSID PRIVATE LIMITED ("SOUNDSID," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, and services (collectively, the "Platform"). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, please do not use our Platform.
Information We Collect
Personal Information
We may collect the following personal information:
- Contact information (name, email address, phone number, postal address)
- Account credentials (username, password)
- Profile information (profile picture, biography)
- Payment information (bank account details, payment history)
- Identity verification documents (government IDs, tax information)
- Content you upload (music, artwork, metadata, lyrics)
- Communications with us (support requests, feedback)
Non-Personal Information
We also collect non-personal information, including:
- Device information (device type, operating system, browser type)
- Usage data (pages visited, features used, time spent on Platform)
- Log data (IP address, access times, error logs)
- Location data (country, region)
- Cookies and similar technologies
- Analytics data (performance metrics, user behavior patterns)
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- ✓Providing and maintaining our Platform
- ✓Processing transactions and payments
- ✓Distributing your content to streaming platforms
Communication
- ✓Responding to your inquiries and support requests
- ✓Sending service-related notifications
- ✓Providing updates about your content
Improvement & Analysis
- ✓Enhancing and personalizing user experience
- ✓Developing new features and services
- ✓Analyzing usage patterns and trends
Legal & Security
- ✓Protecting against fraud and unauthorized access
- ✓Enforcing our terms and policies
- ✓Complying with legal obligations
We process your information based on legitimate interests, contractual necessity, legal obligations, and with your consent where required by law.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption protocols to protect data transmission and storage, including SSL/TLS encryption for data in transit and encryption at rest for sensitive information.
Access Controls
We restrict access to personal information to authorized employees, contractors, and service providers who need to know that information to operate, develop, or improve our services.
Regular Audits
We conduct regular security assessments and audits to ensure our systems and practices meet industry standards and regulatory requirements.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing reasonable security measures to protect your information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access and Information
You have the right to request information about the personal data we hold about you, including the categories of data, its sources, and our purposes for processing it.
Correction
You have the right to request that we correct inaccurate or incomplete personal information about you.
Deletion
In certain circumstances, you have the right to request the deletion of your personal information, subject to legal obligations that may require us to retain some data.
Restriction and Objection
You have the right to request that we restrict the processing of your personal information or to object to our processing of your information in certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us at info@soundsid.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request.
Confidentiality
We understand the importance of confidentiality in the music industry. We treat all user content, including unreleased music, artwork, and metadata, as confidential information.
Our employees and contractors are bound by confidentiality agreements and are trained to handle user data with the utmost care and discretion. We implement strict access controls to ensure that only authorized personnel can access sensitive information when necessary for providing our services.
We do not disclose your unreleased content to third parties except as necessary to provide our services (such as distribution to platforms you've selected) or as required by law.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by:
- Posting a notice on our Platform
- Sending an email to the address associated with your account
- Providing a notification when you log in to our Platform
The updated Privacy Policy will be effective upon posting unless otherwise stated. Your continued use of our Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
We encourage you to review our Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
SOUNDSID PRIVATE LIMITED
Address: DRWA-822, 8th Line, Devi Nagar, Vijayawada, Andhra Pradesh, India - 520003
Email: info@soundsid.com
Your privacy matters to us. We are committed to addressing any questions or concerns you may have about your personal information.
Related Documents
